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Lagardère Travel Retail


Manager - Art of Living Destination

Job No: LTR492
Location: Auckland

Leading the way in travel retail and distribution, Lagardère Travel Retail Group operates in more than 4000 stores across the world, with the largest international network of duty free and luxury, travel essentials and food service stores. Our dynamic global presence has been a staple of the industry for more than 160 years.  Aelia Duty Free is a brand owned by Lagardère Travel Retail Group, and has partnered with airports across Australia, New Zealand and the Pacific region.

We pride ourselves in delivering a quality duty free shopping experience with a touch of elegance, an air of sophistication and the essence of luxury. From tasting and testing a world-class range of products and services, to browsing leading brands, Aelia Duty Free offers a seamless and truly unforgettable experience, paying attention to every detail of the customer’s journey.

As the sales expert in this newly created role, the expectation is that you provide leadership to the Art of Living Destination Team and inspire them to deliver an exceptional level of customer service.  Utilising your retail management experience,  you will take ownership of your team and foster a positive environment through coaching and setting clear goals to achieve sales targets. And to produce all of this you will need to be strategically minded, lead by example and understand that each day is unique and will often mean wearing many ‘hats’ to ensure our brand is well presented and our customers’ desires are fulfilled.

We’re looking for a true professional who exudes loads of passion, energy and commitment with the following attributes:

  • Strong oral communications with demonstrated ability to lead and influence
  • Ability to manage complex and competing priorities
  • Ability to analyse business, prioritise opportunities and build simple strategies to improve results
  • Strong attention to detail even while multi-tasking
  • Rostering and Visual Merchandising experience
  • Proficient in Microsoft applications including Excel, Word & Outlook.

Fluency in Mandarin and exposure to categories sold in duty free such as souvenirs, gifts, and luxury products would be a plus but not a must.

Don’t miss out on this fantastic opportunity to work in a vibrant retail environment where you will meet people from all walks of life.

Experience new horizons, every day!

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