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Lagardère Travel Retail


Team Leader Duty Free & Luxury - Auckland Airport

Job No: LTR537
Location: Auckland

  • Work with trendy high profile luxury brands
  • Great opportunity for career and personal growth
  • Unique and exciting retail environment

Lagardère Travel Retail Pacific is an international travel retail company that operates a number of exciting brands around the globe. With over 120 Australian & New Zealand stores located in dynamic environments including airports & commuter hubs we are a fast paced organisation meeting the needs of people on the move.

This is a fantastic opportunity for someone to stretch and challenge themselves; and to grow on a career and personal level!

In this unique and busy role, full of variety and fun, you will be expected to:

  • Support the Aelia Duty Free Arrivals Team to meet and exceed our customers’ expectations by providing a world-class level of service
  • Maximize sales opportunities on a consistent and sustainable basis by ensuring exceptional selling skills are practiced by our Sales Team Members
  • Lead and coach your team, to deliver an unforgettable brand experience
  • Work closely with your team to collaborate, support and share ideas, contributing to sales success

Have you got what it takes?

  • Hands-on approach to our business and the ability to lead from the front and by example
  • Previous experience in motivating, coaching and supervising staff to deliver a captivating, branded and world class level of customer service that builds loyalty and enables consistent sales growth would be a definite plus
  • Keen interest in working with premium and luxury products
  • Passion for sales and a genuine interest in providing a unique and exciting shopping experience for our customers

And then, tenacity, commitment, dedication and professionalism goes without saying!

As we're located in a dynamic airport environment our stores operate to meet our customers' needs and are open 7 days per week. To be considered for this awesome opportunity our expectation is that you will be available to work either of the following shifts

Sunday - Thursday 5am - 1.30pm

Tuesday - Saturday 9pm - 5.30am

If you believe you fit the bill and can tick all the boxes, we would love to hear from you.

Experience new horizons!





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